Privacy Policy

Welcome to the Código 1530 Singapore online store!  

 

We value the trusted relationships we’ve built with our customers and partners, and your privacy is of utmost importance to us.

This Privacy Policy describes how Código 1530 Asia Pte Ltd ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from codigo1530.com.sg (the "Site") or otherwise communicate with us (collectively, the "Services") in Singapore. This Privacy Policy applies only to information collected through this website and not to information collected offline or through any other website.

Please read this Privacy Policy carefully before providing us with any personal data. Your continued use of our website constitutes your acknowledgement and agreement with our Terms and Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.


Amendments to Privacy Policy

We reserve the right to amend this Privacy Policy at any time. We will post the revised Privacy Policy on this website and update the "Last updated" date – any revision will be effective upon being posted on this website.  You are strongly encouraged to review the Privacy Policy periodically to ensure you are aware of any update or change to it – your continued use of this website will mean that you accept such changes.


What Personal Information We Collect

Personally identifiable information that you directly submit to us may include:

  • Basic contact details including your title, name, address, phone number, email address.
  • Payment and financial information including your bank account details, credit or debit card details, billing address.
  • Account information including your username, password, security questions.
  • Transactional and order information including your purchase history, the items you view, put in your cart or add to your wish list.
  • Marketing and communication data including your personal preferences with regards to marketing communications.
  • Customer support information including your feedback, product review and/or rating, correspondence with customer service, responses to surveys and market research.

As a general policy, we do not automatically collect your personally identifiable information when you visit or simply browse our website.

Your personal data may be collected when you:

  • make a purchase through our website.
  • create an account or register with our website.
  • subscribe to our mailing list or newsletter or email notices.
  • fill in any form on our website.
  • submit a comment, question or feedback.
  • contact or correspond with us in any way.

We may automatically collect certain technical information or usage data about your interaction with the website or monitor the use of this website through the use of cookies and similar tracking technologies. Usage data may include information about how you access and use our website and your account, including device information, browser information, information about your network connection, your IP address, location and time zone, the number of times you visit our website or which pages you go to, and other information regarding your interaction with the Services.

Some of these data will be aggregated or statistical, which means we will not be able to identify you individually.

Although most web browsers automatically accept cookies by default, you may change your browser settings to prevent or reject cookies or to notify you whenever you are sent a cookie.  However, please keep in mind that disabling or blocking cookies may negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available.


How We Use Your Personal Information

  • Providing Products and Services. We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfil your orders, to send notifications to you related to your account, purchases, returns, exchanges or other transactions, to create, maintain and manage your account, to arrange for shipping, facilitate any returns and exchanges and to enable you to post reviews.
  • Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail.
  • Security and Fraud Prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.
  • Communicating with you. We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interests in order to be responsive to you, to provide effective services to you, and to maintain our business relationship with you.
  • Analytics and site improvement. We use your personal information to troubleshoot and identify causes of site issues, improve the quality of our services and the design of our website, customise the content of our website and email communications to your interests or purpose.

Disclosure of Personal Information

We do not sell or trade your personal data to third parties. In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

  • With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfilment and shipping).
  • With business and marketing partners, including Shopify, to provide services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices.
  • When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations, with your consent.
  • With our affiliates or within our corporate group, in our legitimate interests to run a successful business.
  • If we are required to do by law, or we in good faith believe that such action is necessary to (a) comply with the law or with legal obligations; (b) protect and defend our rights and property; (c) protect against misuse or unauthorised use of our property; or (d) protect the personal safety or property of our users or others.  Please note we may not provide you with notice prior to disclosure in such cases.
  • In such business transactions where we may buy, merge or partner with other companies or businesses, and in doing so, acquire or share customer information, user information may be among the transferred or shared assets.  Similarly, in the event that a portion or substantially all of our assets are sold or transferred to a third party, customer information may likely be one of the transferred business assets.

User-Generated Content

The Services may enable you to post product reviews and other user-generated content. If you choose to submit user generated content to any public area of the Services, this content will be public and accessible by anyone.

We do not control who will have access to the information that you choose to make available to others, and cannot ensure that parties who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information that you make publicly available, or for the accuracy, use or misuse of any information that you disclose or receive from third parties.


Third-Party Websites and Links

Our website may provide links to websites or other online platforms operated by third parties. If you follow links to sites not controlled by us, you will be transferred out of our website and we encourage you to review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the quality, nature, accuracy, completeness, or reliability of content or opinions found on these sites. We do not investigate, monitor or check for quality, accuracy or completeness of these websites. Our inclusion of such links does not, by itself, imply or express an approval or endorsement of the content, opinions, products or services on such platforms or of their owners or operators.


Security of Your Information

We incorporate reasonable safeguards to protect the security, integrity and privacy of your personal information and take reasonable precaution to process it securely. However, please be aware that no security measures are perfect or impenetrable, and while we strive to protect your personal information, we cannot guarantee any data transmission over the Internet to be 100% secure. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.


Opting Out, Withdrawal of Consent, Deletion of Information

We support the right of our customers to choose. You will have the right to opt out of receiving any promotional material whenever you are asked to provide personal information on our website.

You may opt to unsubscribe from our newsletter or any email communication or from any other mailing list at any time by selecting the unsubscribe option displayed in our emails to you. If instructions to unsubscribe are unclear or not provided at the bottom of all email communications, please write to us at the email address stated below.

Please note that If you opt out or unsubscribe, we may still send you non-promotional emails, such as those about your account or orders that you have made.

You may withdraw your consent to our use of your personal information, and you may also request that we delete and no longer retain your personal information.  Please write to us at the email address stated below.

Any such request to opt out or delete via writing may take up to 14 business days to process; you may continue to receive communications from us in the meantime.


Accessing and Correcting Your Personal Information

You may access, review and correct your personal data by signing into your user account and updating your user profile on our website. Alternatively, you may request for access to your personal information that we hold and for update of your personal information by contacting us.  We do want to ensure your personal information is accurate and up to date, especially with regards to your email address, name or contact number.

When requesting to access and review your personal information with us directly, you may be asked to provide necessary information in order to verify your identity. We will only disclose your personal information to you, or any designated and authorised agent.


Contact

If you have any questions about our Privacy Policy, please contact us at:

Codigo 1530 Asia Pte Ltd

140 Paya Lebar Road, #03-03,

AZ @ Paya Lebar, Singapore 409015

Email:  orders_sg@codigo1530.com